Terms of Service

Last updated: April 2026

Welcome to SoleGrove. These Terms of Service ("Terms") govern your use of solegrove.com (the "Site") and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms.

1. About Us

The Site is operated by Jurloa LLC ("SoleGrove", "we", "us", "our"). If you have any questions, contact us at info@solegrove.com or +1 (586) 522-8605.

2. Eligibility

By using this Site, you confirm you are at least 18 years old or have parental consent. You agree to provide accurate and complete information when placing an order.

3. Products & Pricing

All products are subject to availability. We reserve the right to change prices, discontinue products, or limit quantities at any time without notice. Prices are listed in Australian Dollars (AUD) unless stated otherwise. We make every effort to display product colours and details accurately, but we cannot guarantee your device will display them exactly as intended.

4. Orders & Payment

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order. Payment is processed securely at checkout through trusted providers (PayPal, Shop Pay, Visa, Mastercard, Apple Pay, Google Pay). You are responsible for any taxes or duties that may apply.

5. Shipping & Delivery

Shipping terms are outlined in our Shipping & Delivery Policy. Delivery times are estimates — we are not responsible for delays caused by carriers.

6. Returns & Refunds

Returns are handled according to our Return & Refund Policy. You have 30 days from delivery to request a return.

7. Medical Disclaimer

SoleGrove shoes are comfort footwear designed using principles from podiatric science. They are not medical devices.While many customers experience relief from common foot conditions, individual results vary. Consult a qualified healthcare provider before using our products to address any medical condition.

8. Intellectual Property

All content on this Site — including logos, images, text, and design — is the property of SoleGrove / Jurloa LLC and protected by copyright and trademark laws. You may not copy, reproduce, or use any content without written permission.

9. User Conduct

You agree not to use the Site for any unlawful purpose, attempt to hack or disrupt the Site, post false information, or infringe on the rights of others.

10. Limitation of Liability

To the fullest extent permitted by law, SoleGrove and Jurloa LLC are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products. Our total liability is limited to the amount you paid for the product in question. This does not affect your rights under the Australian Consumer Law.

11. Australian Consumer Law

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law. If our products are faulty, damaged, or not fit for purpose, you may be entitled to a repair, replacement, or refund as required by law.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of Australia for customers located in Australia, and by the laws of the United States (Delaware) for Jurloa LLC operations. Any disputes will be resolved in accordance with the applicable jurisdiction.

14. Contact

SoleGrove — Operated by Jurloa LLC Email: info@solegrove.com Phone: +1 (586) 522-8605